Northern Business Systems appreciates your business. It was our pleasure to serve you today.
If you are a current customer please use the form below to express your feedback or comments regarding any aspect of today's service call.

Please submit a separate form for each service call.

(* fields are required for your response to be processed) Bill to: * Company Name: * Contact Name * Email Address: * Contact Phone * Service Call ID# * Date of Service * Serial Number of    Equipment Serviced: * Technician ID#   1. Please rate our performance regarding communication:     a. Phone call answered promptly..................................................... Excellent Very Good Good Fair Poor Does not apply     b. Request via website acknowledged promptly................................. Excellent Very Good Good Fair Poor Does not apply     c. Phone or email response was polite and respectful........................ Excellent Very Good Good Fair Poor Does not apply 2. Please rate our performance regarding equipment service visit:     a. Time between request for service and technician arrival.................. Excellent Very Good Good Fair Poor Does not apply     b. Quality of technician's workmanship............................................. Excellent Very Good Good Fair Poor Does not apply     c. Problem solved on day of visit..................................................... Excellent Very Good Good Fair Poor Does not apply     d. Time frame to complete all work if parts were ordered.................... Excellent Very Good Good Fair Poor Does not apply 3. Please rate your impressions concerning your service technician:     a. Professional appearance............................................................ Excellent Very Good Good Fair Poor Does not apply     b. Courtesy to you or your employee handling the appointment.......... Excellent Very Good Good Fair Poor Does not apply     c. Communicated appropriate information        regarding your equipment repair.................................................. Excellent Very Good Good Fair Poor Does not apply     d. Left your work area neat and orderly............................................ Excellent Very Good Good Fair Poor Does not apply 4. Please rate the training provided to you regarding equipment operation: Excellent Very Good Good Fair Poor Does not apply Any other additional issues: