Awards Management Team Regional Offices NBS Racing Team Engle Business Systems Contact Us Capabilities Northern Business Systems offers its customers a full range of ìbest of breedî office solutions, a robust technology portfolio and world class professional services. Through our dedicated account managers and professional services team, our customers receive only the best quality planning, deployment and ongoing support services available. From our many large customers such as Montefiore Medical Center and AIG, to our thousands of mid-size and growing customers, our overall customer satisfaction ratings have been the highest in the industry. Our core competencies are as follows: Deployment of office solutions from Toshiba, Ricoh, Gestetner, and Hewlett Packard Implementation of corporate print strategies Digital document management and workflow PC Blade and Blade Server Computing Hardware and software installation and support Enterprise Data Storage PC Break/Fix, Moves, Adds and Changes, and helpdesk support Network design and implementation At Northern Business Systems, we augment the worldwide technical service organizations of our manufacturer partners with a highly trained and certified presence of systems engineers, technical support, and customer satisfaction personnel. Prior to recommending a solution, Northern Business Systems utilizes a consultative approach to provide in-depth analysis of customer work processes. Utilizing the breadth of tools and resources in our portfolio, we are able to identify opportunities and inefficiencies in our customer office environments. We then provide valuable, customized Total Cost of Ownership strategy that may be utilized by customer financial management and senior management for the purpose of cost justification and expense reduction. Our recommendations often result in savings, and optimized workflow that continues to reduce expenses for years to come. Today, customers can access their account information, place orders for equipment and supplies as well as schedule service and routine maintenance calls. In the near future, the NBS web resources will be enhanced to provide a robust, user friendly customer satisfaction experience including configuration tools, predictive asset management, knowledge base and other valuable tools that enhance our customers ability to manage their technical environments. Please speak to a dedicated client manager.